Intercultural Link News Magazine v4 i1 – Global Edition

The newest edition of the Intercultural Link News Magazine has just been launched. Read it on-line or download it here. Enjoy!

AFS Intercultural Programs is pleased to announce the January/February/March/April 2013 issue of AFS Intercultural Link Newsletter volume 4, issue 1 – Global Edition, which can be shared with everyone interested in learning more about intercultural education.

The AFS Intercultural Link News Magazine is the quarterly magazine on intercultural learning in the AFS Network. The magazine features content shared by the Intercultural Learning Work Group as well as other AFS Partners and guest writers, including information on trends in intercultural education, interviews with experts in the field and overviews of upcoming and previous conferences.

Concept of “Cultural Intelligence”

Today we recommend an article on the concept of “Cultural Intelligence” by Clodagh O’ Reilly. The article is published on the site TrainingZone.co.uk, a portal with resources and articles for trainers and educators.

Cultural Intelligence” is a concept that is directly related to cultural values and dimensions and to cultural adaptation. Generally, cultural intelligence consists of understanding the values, attitudes and behaviors of a culture group and a knowledge of how to appropriately apply this to achievement a specific goal (Earley & Ang, 2003). One’s own cultural intelligence is therefore developed not only by learning about other cultures, but also by interacting closely with people of cultures other than our own. By paying special attention to the motivations and emotional maturity of others during our own process of developing cultural intelligence, we can better foster this ability in others. According to O’Reilly, cultural intelligence also requires an intrinsic demonstration of respect for the other culture.

Cultural intelligence is relevant for individuals, but also for teams. Research shows that in multicultural teams and organizations, especially those with diversity in leadership, can offer more creative and innovative outcomes. However, diversity does not just happen by having diversity within a team. Unmoderated cultural diversity may increase team conflicts and miscommunication; therefore, cultural intelligence is necessary in teams in order to minimize the chances of experiencing conflict and increasing the successful communication that leads to innovation, Earley and Ang (2003) say.

To read more about cultural intelligence, check out Earley and Song’s book Cultural Intelligence: Individual Interactions Across Cultures or several books by David Livermore. Also, the Center for Leadership and Cultural Intelligence in Singapore and the Cultural Intelligence Center in the US are important points of reference in the study of this concept, not only with their research but also with professional and educational activities.

While defined differently by different groups of researchers and trainers, cultural intelligence is a concept that can expand the focus AFS places on increasing intercultural competence. As we learn more and incorporate frameworks and concepts into our work, we should keep an eye on research and practices in cultural intelligence that connect with our Intercultural Learning in focus (for instance: understanding values, attitudes and behaviors) and in our mission to promote heightened understanding between cultures.

The Value of Intercultural Skills in the Workplace

Intercultural Skills is becoming a buzzword in educational and work environments, but why do employers value such skills? And which specific skills are employers actually looking for? British Council, together with Ipsos and Booz Allen Hamilton (a market research and consulting company, respectively), recently conducted a study on the Value of Intercultural Skills in the Workplace which addressed these particular questions.

The study found that “employers are under strong pressure to find employees who are not only technically proficient, but also culturally astute and able to thrive in a global work environment.” 

The intercultural skills that where shown to be most important were:
  • The ability to understand different cultural contexts and viewpoints
  • Demonstrating respect for others
  • Knowledge of a foreign language
And these skills were so highly valued because employees with them:
  • Brought in new clients
  • Worked well within diverse teams
  • Supported a good brand and reputation for their organization
The study also suggested that policy makers and education providers could contribute to the development of these intercultural skills by prioritizing:
  • Teaching communication skills
  • Offering foreign language classes
  • Opportunities for students to gain international experience
These results from British Council’s study provide further justification for the importance of developing intercultural skills and sensitivity to differences – especially for the younger generations who have not yet entered the job market.
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AFS is proud to have a long history of providing opportunities for its audiences to develop intercultural skills – as an exchange student, host family, volunteer, or staff! Read about the AFS Educational Goals and the Intercultural Link Learning Program as examples of how AFS activity contributes to this global theme.
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Intercultural Competence in European Youth Work

If we search for the definition of Intercultural Competence, we find a whole variety of answers – the term is defined differently by experts on Intercultural Communication, consultants working with Global Teams or by Intercultural Education theorists. The definition also varies across countries and regions of the World. Given this reality, we might be asking: Is there a need to redefine what seems to be well defined already? Probably not if our societies were static organisms that are not impacted by migration, to name just one global trend observable in many parts of the World, including Europe.

Changes that have occurred in society in the last decades and, in particular, trends that will shape Europe in the next ten years were the driving forces of a long-term project started by SALTO Cultural Diversity. The goal of the project was to redefine and review the concept and practice of Intercultural Competence Development in youth work at European level, in order to be able to provide more adequate support to youth workers and youth leaders in the future.

The belief that the traditionally used tools and approaches based on the understanding of culture as a static concept are not always achieving the educational objectives of youth trainings led SALTO to develop a new definition of Intercultural Competence:

Intercultural Competence (ICC) developed and demonstrated within the framework of European youth work…are qualities needed for a young person to live in contemporary and pluralistic Europe. It enables her/him to take an active role in confronting social injustice and discrimination and promote and protect human rights. ICC requires an understanding of culture as a dynamic multifaceted process. In addition, it requires an increased sense of solidarity in which individual fear of the other and insecurity are dealt with through critical thinking, empathy and tolerance of ambiguity.

This working definition (as defined by the SALTO Intercultural Competence working group in 2009/2010) was at center of the Research, which aimed to investigate it’s validity as well as link it to current practice.

It is by no doubt valuable for organizations who work with ICC development, such as AFS Intercultural Programs, to be familiar with how other actors see and define it. It is remarkable that the above presented definition can be easily linked to AFS Educational Goals. It’s context (Non-formal Education and Youth work) makes the definition also extremely relevant for any other organization working with Youth.

To learn about the practical outcomes of the research as well as about the reference literature behind it, access the full Research Report in English.

International school partnerships do make a difference!

Class exchanges, individual student mobility, international projects connecting schools across borders – these are all examples of activities that schools pursue in order to become more “global”, “international”, or in the European context more “European”. What is the educational impact of such activities? What do students learn during these projects and how does it affect their school and its environment?

A recent study conducted for the European Commission has shown that international school partnerships realized within the Comenius Programme have a significant impact on students and teachers, as well as on the schools as such.

Comenius, the younger brother of the well-known Erasmus program, is part of the EU’s Lifelong Learning Programme and it focuses on all levels of school education, from pre-school and primary to secondary schools. It supports bilateral or multilateral projects that bring teachers and students from different countries together. According to the study, participation in these international partnerships improves strongly key skills of students, cultural awareness and expression being the one that was reported to improve most significantly (see chart below).

Impact on students: improvement of key skills

 

The study also points out that the impact of Comenius school partnerships on participating students is strongest at secondary level and that student mobility, when it is made available, significantly increases project impact.

The results of this study confirm some of the major beliefs that are the backbone of the AFS educational approach: that schools, and secondary schools especially, are the places where intercultural dialogue can be fostered and that real personal encounters are key for development of intercultural competences. The AFS network is investing in building sustainable partnerships with schools more intensely than ever in order to be able to create more opportunities to connect students, teachers and school communities not only in Europe, but all over the world.

To learn more about the results of the study, access the executive summary (in English) or the full study report (in French).

Are you a globally focused youth?

Do you consider yourself a global citizen? Would you like to become more involved in global issues? The organization New Global Citizen (GNC) provides globally conscious youth with opportunities to make their reach go farther and their impact stronger in relation to some of the world’s greatest challenges. It’s an organization for youth– and by youth!

One youth team focused on the right to education for all children around the world.

GNC offers a wide range of global projects, such as providing sanitation and clean water, shelter, education and doing many more important works to improve vulnerable populations around the world. Their main focus is sustainable development that is not the “cookie-cutter” approach. Instead, they hope to find solutions while keeping the population and culture in mind.

For those of you in education, they also have initiatives for you to use in your classroom, including team building exercises and curriculum to develop intercultural competency.

If you are a youth interested in global causes, this is an organization you might want to explore! Learn more on their website: http://www.newglobalcitizens.org/ or their blog:  http://newglobalcitizens.wordpress.com/

 

Global Youth Voice Conference

International opportunities for interculturally-minded youth to get involved and collaborate with each other are becoming more and more accessible. A great example is “Global Youth Voice“, an international youth conference which brings together 200 young people from all over the globe with the common intention of finding out how young people can make the world better, together. An innovative approach to international organization, the project began in 2011 with a small group of 8 young people who dreamt of a place where all the intercultural-driven youth could collaborate and be in contact.

This year’s conference took place in Moscow, Russia on the 18th of August, and was held at the Moscow State Institute of International Relations. It is one of the three conferences that together make up the AISEC International Congress, an international event to plan projects for social and economic development. At the Global Youth Voice event, two AFS staff members had the opportunity to take a more active role and act as facilitators for one of the sessions.

Tom McLeod, an AFS returnee (Australia 2000-2001) and current Intern at the AFS Russia office in Moscow, along with Nonna Kovrizhnykh, Partner Director of AFS Russia, and Organisational Development Coordinator Natalia Zakharova facilitated a session on Intercultural Dialogue and Tolerance. The 10-day conference hopes to foster a positive global impact in the way youth collaborate and interact, and aims to build a global perspective for future generations.

Any Questions?

http://m.eb.com/assembly/100462

The United Nations.

An essential part of developing intercultural competence is the ability to analyze and understand a situation. Interculturalists strive to understand how a member of a given culture perceives the world. Similarly, a person with a background in international studies must look at the various reasons why a society or people pursue certain policies. People working within both of these fields ask questions when addressing a situation. Some of these basic questions exemplify how intercultural learning (ICL) is distinct from international relations (IR). Take these questions as examples – In each pair, one question relates more to ICL and the other to IR. Can you guess which?

A) What type of person has authority in this culture?
B) What does the concept of authority mean to the people of this culture?

A) What advantages does this society’s natural environment offer?
B) What does the society’s relationship with the land tell us about its value system?

A) How has a national government planned for long term international challenges?
B) What is the time orientation (long term or short term) of people who belong to the nation’s dominant culture?

The three questions preceded by the letter ‘A’ are typically asked by a person with a background in international relations. The main focus of these questions is to seek answers about how a society organizes and governs itself. In an international context, the answers to these questions would increase our knowledge of the society’s leaders, the practical consequences of its natural resources and overall governing policies.

In contrast, the three questions preceded by the letter ‘B’ relate more to the concepts and theories of ICL. The answers to these questions could help us understand a culture from its own perspective. They could provide us with information about the given culture’s view of authority, why its people interact with the environment in a particular way and in what context the people plan for the future.

While all of these questions focus on foreign cultures, they provide answers that are unique to either the field of international relations or intercultural learning. At AFS, it is common for a sojourner to question why a foreign culture values a particular behavior or belief system. It is equally common for the AFSer to use increased understanding of a host culture as a way to become more accustomed to different situations and interact with different people throughout life. At its core, ICL offers educational strategies to view and comprehend difference on a more personal level. Hence, the concepts and theories are more uniquely suited to the needs of AFS than other subjects with an international focus.

Paul Edinger is a contributing writer for the ICL Blog. He was an intern at AFS International in 2011 in the Development and Branding department, and continued in 2012 in the Intercultural Learning department. He holds a B.A. in International Studies.

All Different-All Equal: A Wealth of Education Materials Online

On its website, the European Youth Center in Budapest (supported by the Council of Europe) provides a wealth of interesting, useful, and free materials – one of them is Compass: A Manual on Human Rights Education With Young People. Compass is a resource that can give you a lot of interesting ideas for how to conduct workshops with young people, and how to support them to find out more about world issues. Detailed session plans and materials are available to you – to facilitate sessions on globalization, social rights, peace and violence, discrimination, gender equality, and many other topics.

Another tool that is offered by the the European Youth Center in Budapest  is the All Different – All Equal Education Pack. It provides basis for intercultural education, and can be very useful for facilitating sessions on the meaning of difference and how we deal with it across cultures of age, gender, ability, social class and ethnicity. Topics that the Education Pack touches on are discrimination, economical inequalities, and the way we think about and classify the world around us. An awareness of these differences is important for us to manage them effectively and appropriately.

In addition to an introductory discussion of these issues, more than 30 activities are listed and explained. They can help to explore what it means to be truly open to those from different backgrounds. You can also find a list of movies to illustrate the content and help facilitate discussions. The All Different – All Equal Education Pack is a resource that helps us take a deeper look at how we live together and how we can develop the curiosity that is needed in order to overcome the fear and uncertainty that often goes hand in hand with being confronted with difference. These tools are useful to support an AFS experience with the political and intercultural awareness that can help young people to really learn about the world we live in and have the knowledge, skills, and understanding to create a more just and peaceful world.

Recommendations for Building Interculturally Competent Leaders

In a recent issue of IIE Networker, a publication by the Institute of International EducationDarla Deardorff, Executive Director of the Association of International Education Administrators and editor of The SAGE Handbook of Intercultural Competence (2010) offers advice on how to make our lives and those of others as successful and enriching as possible in an article on Building Intercultural Competence:

To build interculturally competent leaders, she says, we need to be mindful of the following:

1. Our intercultural attitudes: how open am I truly towards those from different cultural, socioeconomic, and religious backgrounds? Do I make quick assumptions about a person? Do I prejudge or do I try to explore all facets of the situation?

2. Our intercultural knowledge and awareness: am I aware of my own cultural conditioning? Can I describe the cultural values that impact my behavior and judgment, and how I communicate? Am I aware of the different worldviews of those I work or live with, and of how they are different from my own perspective?

3. Our intercultural skills: do I actively observe the subtle nuances of my and other’s interactions?  Do I reflect on how I interact with those I work or live with? Do I seek to understand the reasons for the incidents I experience, and what I can learn from them?

4. The outcomes of the intercultural communication for ourselves: do I adapt how I interact and communicate? How flexible am I in responding to the needs of those I live or work with?

5. The outcomes of our intercultural communication for others: how appropriate is my behavior and communication style in the eyes of the other? Do I meet the goals of the communication in an appropriate and effective way?

As leaders and facilitators of intercultural learning in AFS we need not only ask others to understand the complexity of intercultural competence, to design workshops and courses to go beyond knowledge transmission and towards intercultural understanding and application, but we must also encourage each other to provide feedback and reflect on our intercultural journeys with others from diverse backgrounds.

To do this successfully, we must recognize the relevance of intercultural understanding. Deardorff warns that if we ourselves don’t see the relevance, we may lose our way. She reminds us that over the course of five decades research that provides definitions and rameworks can offer a starting place for an organization such as AFS to define what Intercultural Learning (ICL) means for us.

With Intercultural Learning and increased intercultural competence, leaders can grow beyond the operational and results-oriented approach to a process-oriented one that recognizes the importance of critical reflection and analysis in lifelong learning. Find the original article here.