“Culture is not like an iceberg”

Today’s post is by Dr. Milton Bennett and has been repostedfrom the IDRInstitute blog with his permission. Visit www.idrinstitute.org for more information on Dr. Milton Bennett’s current projects.

With all due respect to theoreticians who continue to use the iceberg metaphor to describe culture, I think it’s time to retire the image altogether. Here’s why.

Most people with any background in intercultural communication theory agree that culture is not a “thing”; it is the process whereby groups of people coordinate meaning and action, yielding both institutional artifacts and patterns of behavior. We feel it is unfair when anthropologists and critical theorists accuse us of essentializing culture. But many interculturalists actually do essentialize culture by using the objective metaphor of an iceberg.

Comparing culture to an iceberg floating in the sea implies that culture is an actual thing. The 10% above the water is really visible to everyone who looks in that direction, and the 90% below the water is both real and dangerous, since it can sink the unwary sojourner.

The metaphor does not in any way imply that culture is a process of coordinating meaning and action – rather, it implies that culture is an entity with mysterious unknown qualities. So, while we ourselves may not romanticize or exotify foreign cultures, we inadvertently support those who do by teaching this metaphor.

This situation is a great example of paradigmatic confusion. We want our students or clients to engage culture in a dynamic way, enabling them to understand complex cultural identity formation and generate mindful intercultural communication.

These are laudable goals drawn from a constructivist paradigm. But then we introduce the topic with a distinctly positivist metaphor – the iceberg. The client is left with a simplistic understanding of culture that cannot support the complex operations vis a vis culture that we subsequently advocate.

In other words, we are shooting ourselves in the foot with this metaphor. Let’s find a more appropriate one.

For many years I described culture metaphorically as a river that both carved and was constrained by its banks. While this gets at the “co-ontological” construction of boundary conditions, it doesn’t really capture the coordination of meaning idea.

The seemingly related idea of a river (e.g. the Amazon) with tributaries flowing into it strikes me as being another paradigmatically confused metaphor, since it implies that cultural diversity (relativism) disappears into a transcendent unity (positivism). Other ideas?

Join Us and Stretch Your Cultural Comfort Zone!

We are happy to share a fun, informative activity brought to you by AFS Intercultural Programs, Inc. that you can use to bring Intercultural Learning concepts to life!


Stretch Your Cultural Comfort Zone®
 is an exercise that aims to raise awareness of personal preferences in cultural contexts and encourages users to explore the boundaries of their comfort zones. The exercise is built around several cultural dimensions as defined by Geert Hofstede and Edward T. Hall. It asks participants to identify with one of the extremes* on six different scales representing six different dimensions, then try out activities or tasks that represent the other extreme and are not necessarily comfortable to them. The activity can be used as an interactive and self-guided display, or it can be used in a training situation with space provided for facilitated reflection and discussion. While the original activity is in English, all the documents are able to be edited and transformed into other language versions. We invite you to make your own language version using the templates provided and share them with others who are interested in working across cultural differences.*For the purpose of this exercise, participants are asked to pick one of the extremes on the dimensions scales; the authors acknowledge that reality is much more complex.

Summer Academy on Sustainability from an Intercultural Perspective

Are you interested in learning more about the intercultural challenges that affect sustainability and connecting with like-minded people?

If you answered yes, then this training is for you: Summer Academy on Sustainability from an Intercultural Perspective in Istanbul, Turkey, from 22 July – 2 August, 2013.

Different ideas about energy politics and the sustainable use of resources can easily lead to misunderstandings and conflicts. But the fact that cultural reasons may be behind these conflicts is not often taken in consideration. This Summer Academy, cooperatively organized by InterCultur (subsidiary of AFS Germany), Karlshochschule International University, AFS Turkey and Istanbul Kültür University, approaches these topics from an intercultural perspective.

The two week Summer Academy offers courses aimed at developing solutions for intercultural challenges in international energy politics and environmental ethics, among other ecological issues. A particularly interesting aspect of the Academy is the innovative combination of university lectures and practical workshops, as well as the cultural diversity of the group (participants from 15 different countries are expected). Participants will have the opportunity to gain immediate intercultural experiences and to network with people from all over the world. This is one of the things that make this and other Summer Academies such a memorable experience!

The Summer Academy is held in English and is open to anyone aged 18–35 with a demonstrable interest in the fields of sustainability and intercultural encounters, especially undergraduate students and young professionals. Participants can earn academic credits according to the European Credit Transfer System (ECTS). We pleased that we will be able to award several full and partial scholarships to qualified applicants for the Academy (scholarship application deadline is on May 12, 2013).

Should you have any questions, please feel free to contact Barbara.Langholf@intercultur.de.

AFS is dedicated to providing intercultural learning opportunities to a wide range of audiences. This Summer Academy is just one way that AFS is extending its offerings into the community and academy fields. Contact your local AFS organization today to see what is happening near you!

Intercultural Link News Magazine v4 i1 – Global Edition

The newest edition of the Intercultural Link News Magazine has just been launched. Read it on-line or download it here. Enjoy!

AFS Intercultural Programs is pleased to announce the January/February/March/April 2013 issue of AFS Intercultural Link Newsletter volume 4, issue 1 – Global Edition, which can be shared with everyone interested in learning more about intercultural education.

The AFS Intercultural Link News Magazine is the quarterly magazine on intercultural learning in the AFS Network. The magazine features content shared by the Intercultural Learning Work Group as well as other AFS Partners and guest writers, including information on trends in intercultural education, interviews with experts in the field and overviews of upcoming and previous conferences.

What does “the common good” mean to you?

In the intercultural field, we spend a lot of energy and time attempting to put ourselves in others shoes, take on their perspective, view the world through a culture-neutral lens – or in other words, follow Milton Bennett‘s Platinum Rule*: “Treat others as they would like to be treated” (*a reference to the Christian Bible’s Golden Rule: “Treat others as you would like to be treated”).

Although it might seem that the final goal of our efforts to understand the world as others see it is to work towards a “common good” for all, respecting other’s needs and interests, a recent interview on NPR (National Public Radio) suggests that employing the term “common good” may actually disengage people from thinking of other’s needs and in fact have the opposite effect as was intentioned.

This interview by Steve Inskeep is based on a recent speech by US President Barak Obama on gun control in which Obama asked US citizens to think beyond their individual rights to the common good of the society. While the request itself seems straightforward, Standford researcher MarYam Hamedani has found that the result is actually the exact opposite – because US Americans have individual liberty as one of their core values, the collectivist / interdependent term “common good” causes a negative reaction in many people. However, this does not mean that these people are in fact against doing something that will help their communities, neighbors, or entire country. It is simply that the term goes against what they believe. For example, Hamedani presented US American volunteers with two identical policies on an environmental issue – the only difference was that one was written with language emphasizing individual liberty and the other emphasizing the common good. Support among these volunteers for the policy was far greater for the one written with language around individual liberty.

If the underlying concepts were the same, but the language used caused a significant difference in the way the policy was received, what does this suggest about the unconscious language / terminology biases that we all carry around with us? For certainly, this type of situation occurs in all countries and in all languages.

Can you think of situations in which your unconscious biases toward language have influenced your behavior / choices? What does ‘the common good’ mean to you and how is this term perceived in your community? What about the term ‘individual liberties’? Perhaps these two terms have the opposite effect in your community as they did in Hamedani’s research.

How do your cultural values unconsciously influence how you interpret different terminology? (image represents collective vs individualistic tendencies)

In AFS, we aim to provide our audiences with intercultural skills, one of which is the ability to discern when we are acting on an unconscious, culturally-influenced bias. We encourage you to reflect on your core values – how do these influence your choices and beliefs? (both consciously and unconsciously)

Click here to read the full interview on NPR.

The Value of Intercultural Skills in the Workplace

Intercultural Skills is becoming a buzzword in educational and work environments, but why do employers value such skills? And which specific skills are employers actually looking for? British Council, together with Ipsos and Booz Allen Hamilton (a market research and consulting company, respectively), recently conducted a study on the Value of Intercultural Skills in the Workplace which addressed these particular questions.

The study found that “employers are under strong pressure to find employees who are not only technically proficient, but also culturally astute and able to thrive in a global work environment.” 

The intercultural skills that where shown to be most important were:
  • The ability to understand different cultural contexts and viewpoints
  • Demonstrating respect for others
  • Knowledge of a foreign language
And these skills were so highly valued because employees with them:
  • Brought in new clients
  • Worked well within diverse teams
  • Supported a good brand and reputation for their organization
The study also suggested that policy makers and education providers could contribute to the development of these intercultural skills by prioritizing:
  • Teaching communication skills
  • Offering foreign language classes
  • Opportunities for students to gain international experience
These results from British Council’s study provide further justification for the importance of developing intercultural skills and sensitivity to differences – especially for the younger generations who have not yet entered the job market.
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AFS is proud to have a long history of providing opportunities for its audiences to develop intercultural skills – as an exchange student, host family, volunteer, or staff! Read about the AFS Educational Goals and the Intercultural Link Learning Program as examples of how AFS activity contributes to this global theme.
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Education & Intercultural Learning Communications Fellowship – Apply Now!

AFS Intercultural Programs (www.afs.org) seeks an individual with excellent public relations and marketing communications skills – strategic, creative and production – and a strong interest in working across cultures for a fellowship within our Education and Intercultural Learning (ICL) Department.

AFS ICL Library

Tasks related to this fellowship include:

  • Supporting the Education team’s communications and media strategy: internal stakeholder communications as well as working on an external media plan that includes social/digital media (www.afs.org/blog/icl, our digital library, Facebook), conferences, etc.
  • Managing the AFS Intercultural Link News Magazine: coordinating article submissions with authors from around the world, writing (as appropriate), editing and proof reading articles, contributing to design and layout, finalizing production and distributing to our global readership.
  • Plus additional responsibilities related to education and intercultural learning in AFS as a part of a team comprised of fun and passionate people who work to help people improve interactions across cultures.

Skills: For this fellowship, candidates should:

  • Have strong communications skills from strategy development to content creation (especially writing) to production (digital and otherwise);
  • Have excellent planning and organizational skills with high attention to detail;
  • Be highly creative, solutions-oriented, and pro-active;
  • Have basic or better design sensibilities & layout skills;
  • Be technology-savvy and able to work in various online and digital environments;
  • Be interested in intercultural communications, global skills development and/or international relations and education;
  • Be able to work both independently and as a part of a collaborative team;
  • Have excellent spoken *and* written English skills (fluency two or more languages preferred);
  • Familiarity with AFS or intercultural exchange programs a plus, but not required.

The fellowship is full-time for a commitment of 9 to 12 months. It is based at AFS Intercultural Programs’ offices in NYC, covers some expenses and provides a stipend.

Intercultural Link Newsletter Magazine

If you meet these requirements and are interested in applying for the fellowship, please e-mail AFS International at icl@afs.org. Provide a brief description of yourself, examples of how you meet the listed requirements for this fellowship, your motivations for applying for this fellowship, and what you could bring to this fellowship. In addition, please attach a current resume and two writing samples in the form of a newsletter article and/or blog entry.

We regret we cannot reply to all inquiries.

AFS is an international, voluntary, non-governmental, non-profit organization that provides intercultural learning opportunities to help people develop the knowledge, skills and understanding needed to create a more just and peaceful world.

AFS Intercultural Link Newsletter – volume 3, issue 4

The newest edition of the Intercultural Link Newsletter has just been launched. Feel free to leave a comment after you read it. Enjoy!

AFS Intercultural Programs is pleased to announce the October/ November/ December 2012 issue of AFS Intercultural Link Newsletter volume 3, issue 4 – Global Edition, which can be shared with everyone interested in learning more about intercultural education.

The AFS Intercultural Link Newsletter is the quarterly newsletter on intercultural learning in the AFS Network. The newsletter features content shared by the Intercultural Learning Work Group as well as other AFS Partners and guest writers, including information on trends in intercultural education, interviews with experts in the field and overviews of upcoming and previous conferences.

Happy International Volunteers’ Day!

Dear Volunteers around the world – Today is your day!

In 1985, the United Nations declared 5 December as International Volunteer Day, to formally recognize the millions of people around the world who participate in volunteer activities and make visible their contributions on the local, national, and international levels. In celebration of this year’s International Volunteer Day, Secretary General of the United Nations, Ban Ki-moon, has shared this message:

“Founded on the values of solidarity and mutual trust, volunteerism transcends all cultural, linguistic and geographic boundaries. By giving their time and skills without expectation of material reward, volunteers themselves are uplifted by a singular sense of purpose.”

AFS also extends its heart-felt thanks and appreciation to all of its 43,905 active volunteers, who dedicate their time, energy, and passion to AFS in so many ways! We invite you to view the below video from AFS’s President and CEO, Vincenzo Morlini, as well as visit the AFS Intercultural Programs website today for special information related to International Volunteer Day.

Happy International Volunteer Day!

Intercultural Link Newsletter – version 3 issue 2

The newest edition of the Intercultural Link Newsletter has just been launched. Feel free to leave a comment after you read it. Enjoy!

AFS Intercultural Programs is pleased to announce the April/May/June 2012 issue of AFS Intercultural Link, AFS Intercultural Link Global v.3 i.2, which can be shared with anyone interested in learning more about intercultural education.

The AFS Intercultural Link Newsletter is the quarterly newsletter on intercultural learning in the AFS Network. The newsletter features content shared by the Intercultural Learning Work Group as well as other AFS Partners and guest writers, including information on trends in intercultural education, interviews with experts in the field and overviews of upcoming and previous conferences.